顧景昇

職稱：教授

學歷：國立中央大學資訊管理博士

研究專長：

旅行業電子商務

旅行業顧客關係管理、

旅遊供應鏈管理

授課專長：

●服務管理

●餐旅概論

●數位行銷

●電子商務

●研究方法

●顧客關係實務

電話：07-8060505#31307
E-mail：edwardku@mail.nkuht.edu.tw

瀏覽數:

學年度	期刊等級	論文名稱(篇名)
113	其他,	nhancing Smart Tourism and Smart City Development: Evidence from Taoyuan Smart Aviation City in Taiwan
113	其他,	nhancing Smart Tourism and Smart City Development: Evidence from Taoyuan Smart Aviation City in Taiwan
113	SSCI,	Digital Marketing Innovation and Customer Satisfaction: Evidence from Restaurants’ Service Robots.
113	其他,	Tourism Digital Transformation and Future Supply Chain Competition: An Integrated Perspective on Real Options Theory and Digital Competencies.
113	其他,	Wayfinding strategies guide mobile commerce in sharing economy development
113	其他,	The Gorgeous Brand: Understanding Consumer' Conspicuous Consumption for Luxury Tourism Products
113	其他,	The Gorgeous Brand: Understanding Consumer' Conspicuous Consumption for Luxury Tourism Products
113	其他,	Matching Private Accommodations with Unfamiliar Tourists: The Perspective from Altruism and Social Identity.
113	其他,	Developing a Muslim Tourism Market: The Perspective of Travel Agencies
113	其他,	The Artistic Endorsers are Catalysts for Airlines to Attract Passengers
113	其他,	Like a Shadow: Enhancing Transactions with Mobile Payment Applications
113	其他,	Diversified Online Review Websites as Accelerators for Online Impulsive Buying: the Moderating Effect of Price Dispersion
113	其他,	Connecting Supplier–Supplier Relationships to Achieve Supply Chain Performance of Restaurant Companies
113	其他,	臺灣離島渡輪旅遊型態之研究
112	SSCI,	Anthropomorphic Chatbots as a Marketing Catalyst of Brand Experience: Evidence from Online Travel Agencies
112	SSCI,	Role of Inter-Organizational Systems in Driving Tourism Businesses forward in the post-COVID-19 New Normal
112	SSCI,	Achieving Regional Revitalization through Festival Marketplaces: The Perspective of Participating Companies
112	SSCI,	Increasing Organizational Performance of Online Sellers: The Powerful Back-End Management Systems
112	SSCI,	Developing Business Process Agility: Evidence from Inter-Organizational Information Systems of Airlines and Travel Agencies
112	SSCI,	Flying on the Clouds: How Mobile Applications Enhance Impulsive Buying of Low Cost Carriers
112	SSCI,	Increasing Rates of Impulsive Online Shopping on Tourism Websites
112	SSCI,	Elegant with Leisurely: Luxury Tourism Consumption and Brand Love
112	SSCI,	Artificial Intelligence Innovation of Tourism Businesses: From Satisfied Tourists to Continued Service Usage Intention
112	SSCI,	Opportunity or Destiny: How Do Market Knowledge Resources and Absorptive Capacities Lead to Competitive Advantage for Travel Agencies.
112	SSCI,	Aligning Restaurants and Artificial Intelligence Computing of Food Delivery Service with Product Development
112	其他,	Wellness Tourism Enhances Elderly Life Satisfaction
112	其他,	Discount or Prestige: Discount or Prestige: E-reputation, Compatibility, and Continued Mobile Apps Usage Intention of Low-Cost Carriers
112	其他,	Virtual Reality Technology as a Marketing Catalyst for Travel Agencies
112	其他,	Culinary inheritance: a new paradigm of innovating knowledge teaching
112	SCI,	Increasing Restaurants’ Sales Performance: Linking Suppliers and Chefs’ Culinary Knowledge
112	SSCI,	Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists
112	SSCI,	Technological Capabilities that Enhance Tourism Supply Chain Agility: Role of E - Marketplace Systems
112	SCI,	Spreading Distinctive Insignia Benefits from Mobile Service: Evidence from a Mobile Application of Transportation
112	SSCI,	Process Innovation capability and subsequent Collaborative Team Performance in travel Planning: a knowledge exchange platform perspective
104	SSCI,	Transition Process Activities and Team Efficacy of Flight Attendants
104	SSCI,	Intimate Knowledge Initiators: Bonding the Suppliers and Buyers in the Online Group-Shopping Environment
104	SSCI,	Cultivating Travelers’ Revisit Intention Toward e-Tourism Service: The Moderating Effect of Website Interactivity
104	SSCI,	The Relationships among Supply Chain Partnerships, Customer Orientation, and Operational Performance: the Effect of Flexibility
102	SCI,	Functional Integration and Systems Implementation of Customer Relationship Management in Hotel Industry: A Multilevel Analysis.
102	SSCI,	Technological Competence and Team Cohesiveness among Travel Agencies.
102	SSCI,	Putting Forth Marketing Competencies Strength with Collaborating Partners in the Hotel Industry.
101	SSCI,	Distributed Fascinating knowledge over an Online Travel Community
101	TSSCI,	惡質顧客行為對空服人員服務破壞意圖之影響
101	SSCI,	Bridging Indistinct Relationships and Online Loyalty: Evidence from Online Interest-Based Communities
101	SSCI,	Beyond Price, How Does Trust Encourage Online Group’s Buying Intention?
101	SSCI,	Partner Choice: Adaptation of Strategic Collaboration between Travel Agencies
100	SSCI,	Strategic Alignment Leverage Between Hotels and Companies: the Buyer-Supplier Relationship Perspective
100	SSCI,	Recommendations from a Virtual Community as a Catalytic Agent of Travel Decisions.
100	TSSCI,	中華航空公司品質管理導入、顧客導向、知識分享對組織公民行為與工作績效的影響
99	SSCI,	Fan, Yi-Wen. and Ku, Edward (2010). Customer Focus, Service Process Fit and Customer Relationship Management Profitability: the Effect of Knowledge Sharing.
99	SSCI,	Ku, Edward (2010). The Impact of Customer Service through Implementation of Information Systems.
98	SSCI,	Customer Focus, Service Process Fit and Customer Relationship Management Profitability: the Effect of Knowledge Sharing.
98	SSCI,	Job Demand, Emotional Awareness, and Job Satisfaction of Internship: the Moderating Effect of Social Support.
98	SSCI,	Knowledge Sharing and Customer Relationship Management in the Travel Service Alliances.
98	其他,	The Decision Making in Selecting Online Travel Agencies: An Application of Analytic Hierarchy Process.
98	其他,	On-Line Pricing in the Hotel Industry: A Multilevel Analysis.

學年度	論文名稱(篇名)	研討會名稱	會議開始時間	活動結束日期
100	Knowledge sharing in an online travel community.	2012 Annual Conference on Global Economics, Business, and Finance	2012-07-25 00:00:00	2012-07-30 00:00:00
99	顧景昇、楊俊明、黃明一(2010)，產品創新、策略選擇傾向與組織績效：願景式領導的調節效果。(佳作論文獎)	第七屆服務業管理與創新學術研討會	2010-10-15 00:00:00	2010-10-15 00:00:00
99	顧景昇、楊俊明、賴妙妍(2010)，品質管理導入、顧客導向、知識分享對組織公民行為與工作績效的影響。(優等論文獎)	第七屆服務業管理與創新學術研討會	2010-10-15 00:00:00	2010-10-15 00:00:00
99	Yang, C.M., Ling, I. L. and Ku, Edward. (2010). Service Provider’s Babyfaces and Customer Satisfaction in Service Failure Situations. (Best Paper Award)	American Marketing Association Summer Educators’ Conference,	2010-08-13 00:00:00	2010-08-16 00:00:00
98	Ku, Edward (2010). How Virtual Community Influence Travel Products Purchasing Decisions: The Flow Experience Perspective.	The 2010 International Conference on Business and Information (BAI2010).	2010-07-05 00:00:00	2010-07-07 00:00:00
98	楊俊明、凌儀玲、顧景昇(2010)，服務失敗下顧客對具備娃娃臉特質第一線員工的評估反應	2010 國立中興大學行銷研究學術交流論壇	2010-03-19 00:00:00	2010-03-19 00:00:00
97	Functional Implication of Information Systems and Customer Relationship Management Profitability: A Multilevel Analysis.	The 9th Annual Hawaii International Conference on Business,	2009-06-12 00:00:00	2009-06-16 00:00:00
97	企業與旅館業夥伴聯盟：企業的觀點。	2009 旅遊、休閒、健康學術研討會。	2009-06-05 00:00:00	2009-06-05 00:00:00

學年度	專書類別	專書名稱	發表年度
104	紙本	旅行業資訊管理	2014
104	紙本	旅館資訊系統	2014
98	紙本	客房作業管理	2007
98	紙本	旅遊電子商務	2007
98	紙本	餐旅資訊系統	2005
98	紙本	旅館管理	2004

學年度	活動類別	活動名稱	活動單位
99	學術研討會	顧景昇、楊俊明、黃明一(2010)，產品創新、策略選擇傾向與組織績效：願景式領導的調節效果。第七屆服務業管理與創新學術研討會，台南：南台科技大學，15-Oct-2010。(佳作論文獎)	南台科技
99	學術研討會	顧景昇、楊俊明、賴妙妍(2010)，品質管理導入、顧客導向、知識分享對組織公民行為與工作績效的影響。第七屆服務業管理與創新學術研討會，台南：南台科技大學，15-Oct-2010。(優等論文獎)	南台科技大學
99	學術研討會	Yang, C.M., Ling, I. L. and Ku, Edward. (2010). Service Provider’s Babyfaces and Customer Satisfaction in Service Failure Situations, American Marketing Association Summer Educators’ Conference, Boston, MA. 13-16 Aug, 2010. (Best Paper Award)	AMA
99	學術研討會	Ku, Edward (2010). How Virtual Community Influence Travel Products Purchasing Decisions: The Flow Experience Perspective. The 2010 International Conference on Business and Information (BAI2010). Rihga Royal Hotel Kokura, Kitakyushu, Japan, 5-7 July, 2010	BAI
99	學術研討會	楊俊明、凌儀玲、顧景昇(2010)，服務失敗下顧客對具備娃娃臉特質第一線員工的評估反應 ,。2010 國立中興大學行銷研究學術交流論壇，台中，國立中興大學。19 March, 2010	國立中興大學
98	學術研討會	The 9th Annual Hawaii International Conference on Business,	Hawaii International Conference Organization
98	學術研討會	2009 旅遊、休閒、健康學術研討會	台北護理學院

學年度	計畫名稱	計畫類別	計畫開始時間	計畫結束時間	擔任之工作
112	資訊科技、供應鏈整合與企業競爭：旅行業B2B2C模式的實證研究	政府學術研究計畫-國科會專題研究計畫	2021-08-01 00:00:00	2022-07-31 00:00:00	主持人
112	"新常態”時代中由線上到線下的旅行業的復甦與發展	政府學術研究計畫-國科會專題研究計畫	2022-08-01 00:00:00	2023-07-31 00:00:00	主持人
112	人工智慧創新：用戶滿意度和品牌忠誠度	政府學術研究計畫-國科會專題研究計畫	2023-08-01 00:00:00	2024-07-31 00:00:00	主持人
101	空服員組織公民行為、工作績效與線上學習成效：領導與知識分享影響	政府學術研究計畫-國科會專題研究計畫	2012-08-01 00:00:00	2013-07-31 00:00:00	主持人
100	知識分享與系統支援對旅行社策略聯盟形成之影響: 台灣與中國大陸的比較(第二年)	政府學術研究計畫-國科會專題研究計畫	2011-08-01 00:00:00	2012-07-31 00:00:00	主持人
100	100~101年度教學卓越計畫-子計畫三	政府其他案件	2011-01-01 00:00:00	2011-12-31 00:00:00	共同(協同)主持人
99	知識分享與系統支援對旅行社策略聯盟形成之影響: 台灣與中國大陸的比較	政府學術研究計畫-國科會專題研究計畫	2010-08-01 00:00:00	2012-07-31 00:00:00	主持人
99	社群服務品質、推薦專業能力對產品創新開發的影響(國科會產學型研究計畫：NSC- 99-2622-H-328 -001 -CC3；2010/06-2011/05)	政府學術研究計畫-國科會專題研究計畫	2010-06-01 00:00:00	2011-05-30 00:00:00	主持人
99	知識分享與系統支援對旅行社策略聯盟形成之影響: 台灣與中國大陸的比較(國科會一般型二年期研究計畫：NSC-99-2410-H-328 -003 -MY2；2010/08-2012/07)	政府學術研究計畫-國科會專題研究計畫	2010-08-01 00:00:00	2012-07-31 00:00:00	主持人
98	顧客導向、資訊系統運用與顧客關係管理成效：多層次的分析	政府學術研究計畫-國科會專題研究計畫	2009-08-01 00:00:00	2010-07-31 00:00:00	主持人

教師編號	職稱	工作起始日	工作終止日
永豐棧麗緻酒店		1995-07-01 00:00:00	2001-11-30 00:00:00